Charlotte Watts

Charlotte WattsWhich area are you currently working in and what do you think of it? What have you enjoyed about the other areas you have worked in?
I’m currently one month into my rotation in the Materials department of PACCAR Parts. This area of the business is all about ensuring we have the right parts in stock so that vehicles can be kept on the road. I spend a lot of my time talking to suppliers to maintain stock levels and I’m enjoying building these relationships.

I’ve previously spent eight months on rotation in Customer Service; I enjoyed dealing with customer enquiries and being able to see the enquiry through from first phone call to resolution.  

I started my apprenticeship shadowing staff in the Warehouse for six weeks which was a great way to learn more about the business.

What does a Leyland Trucks Apprenticeship mean to you?
For me the apprenticeship was a way of mixing learning and working. I find that my college work makes a lot more sense because I can apply it to my actual work. I’m also gaining experience, and of course earning a wage at the same time.   

What attracted you to the Leyland Trucks’ Apprenticeship scheme? 
I decided to apply for the Leyland Trucks’ scheme because of the low numbers being taken on – there was only one Business Apprentice vacancy available. This appealed to me because it seemed like I would get more support and development.

This certainly proved to be the case when I got to travel to Eindhoven only a few weeks into my apprenticeship!  This was an invaluable introduction to the business and meant I met people that I would soon be dealing with over the phone.

I think this personal support from staff has helped me enormously and was a factor in me winning the "Employers' Award - Outstanding Contribution to the Workplace" award from Runshaw College.

What are you currently studying?
I’m studying my Level 4 in Business Studies at Runshaw College.  An assessor comes into work and sets assignments based on my current role which, for me, is a great way of developing my skills.

What are your aspirations for the future?
I’m on my two year apprenticeship course and once I’ve completed all my rotations I’ll be able to decide which area of PACCAR Parts I want to work in. On top of that, I definitely want to keep on studying.

What advice do you have for people planning to apply for a Leyland Trucks apprenticeship?
Definitely do your company research! I was asked to name all three DAF truck models in my interview so I was glad I’d prepared thoroughly.

I also think it’s important to ask questions in the interview as it makes sure the company knows you are interested and keen. Prepare a couple of questions to ask before your interview.

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